Privacy & Cookie Policy
Data Protection:
rockfacemedia.co.uk aims to protect customer data by complying with the current Data Protection Act 2018 as issued by https://www.legislation.gov.uk
Personal Data Collection & Usage:
rockfacemedia.co.uk will only ask for the minimum amount of personal information that is required to provide a service to the customer and operate the online Web Shop.
The personal data collected from customers will only be used to administer the purchase, cancellation, refund or enquiries regarding the sale of products from the rockfacemedia.co.uk Web Shop
The online Contact Form is a secure email system made by Create.net to provide a way of delivering personal data to rockfacemedia.co.uk, by using the contact form the following data is collected:
- Name and address
- Email address
- Telephone Number
- Enquiry details
Personal Data Collected when ordering goods:
By placing an order at the rockfacemedia.co.uk Web Shop the following personal data will be collected:
- Name
- Billing Address
- Delivery Address
- Email Address
- Telephone Number
- Order and Item details including costs, dates and times.
Data Collected at the Check Out Payment Gateway:
All financial transactions via the Web Shop are processed using the secure industry standard Nochex online payment system, customers must agree to any Nochex policies or cookies that are requested at the check out stage to complete the transaction.
The following data is collected when using the Nochex online payment system.
- IP Address
- Name on card
- Card number
- Card Expiry date
- Card CVC number
Data Retention Policy:
All personal information collected by rockfacemedia.co.uk is stored securely in physical and electronic form only for the duration necessary to administer the sale of goods, cancellations, refunds or answer queries, all data is reviewed regularly on a case by case basis and is deleted when deemed no longer necessary.
How Customer Data is Not used:
rockfacemedia.co.uk does not carry out any of the following acts with collected data:
- Sell to anyone
- Share to anyone
- Licence to anyone
- Target customers with unsolicited marketing by either email or post.
Technical Data collected:
rockfacemedia.co.uk uses website analytical tools which may collect customer browser and device data including IP address, operating system, browser software.
Visits to and navigation through the website can be analysed including items that are added to shopping basket without purchase.
Cookie Policy:
rockfacemedia.co.uk employs all cookie types including the following:
Essential Website / Session Cookies
Analytical / Performance Cookies
Functionality Cookies
Please assume 3rd party cookies are also employed when viewing videos which are streamed from Bunny.net or when checking out of the Web Shop using the Nochex online payment system.
On visiting rockfacemedia.co.uk you will be asked to accept the use of cookies.
Accepting cookies will help you experience the website and shop more efficiently.
You can still browse the website if cookies are declined however the website may not function as intended.
Cookies can also be deleted from your device if desired, please refer to your own browser software instructions.
Copyright:
All content produced by rockfacemedia.co.uk including images, videos, music, wording and logos are copyright to Jonathan Tomlinson and may not be used, reproduced, sold, or licensed without permission of the copyright owner.
Please get in touch using this Contact Form if you are interested in using an image, video or music track for commercial purposes.
